Covid-19 – Eastacott Barton protocols during the Pandemic

We are delighted to be able to welcome guests back to Eastacott Barton from 12th April 2021.

The cleaning and safety requirements in place throughout 2020 will remain. These are to ensure your safety, and that of our staff, and our family.  We therefore ask for your co-operation with a few things which we detail below.

Firstly, we are ensuring that both Stable and Harebell will be cleaned and sanitised to the Covid Ready Guidelines from PASC UK, the AA and Visit England. We have Good to Go accreditation from VisitEngland and we have produced a Risk Assessment that covers all aspects of our business and this can be seen on demand, and is also available on our website

Cleaning will take extra time as we currently have to “double clean” everything.  We have an Ultra Violet C lamp, which ensures the soft furnishings etc are also disinfected.  This means that we need extra time for each changeover, so arrival and departure times will now be 4.30 pm arrival (rather than 4pm), and 10.00 am departure (rather than the usual 10am).  We understand it is inconvenient, but it is really important that you allow us this extra time to ensure your safety.  Please help us by observing these times.

Septic Tank – Please DO NOT use bleach or anti-bacterial products in the sink, as they will upset the septic tank.  The cleaning materials supplied are eco-friendly and will not upset the water treatment system.

In addition to our usual welcome packs, we will provide liquid hand sanitiser in every property.

Please strip your beds before leaving.  We know its not glamorous to do on the last day of your holiday,  however, as we are now all aware, many people can be carrying the virus without symptoms and it is therefore feasible that someone in your party COULD be carrying COVID19.  The main route for contracting the virus is airborne, and removing bedding which is generally shaken and lifted in the air could make the virus airborne, which is why it is recommended to ask guests to strip the beds themselves.

Please empty all bins (including bathroom bins) and put into the outside bins.

Please fill the dishwasher with a full load of crockery and cutlery and set it running before leaving (do not empty it).

Should a member of your party develop COVID19 symptoms, the Government advice is to return to your primary residence, and self-isolate there for a period of 7 days (14 days for the other group members).  Please do let us know if you do develop symptoms, as the cleaning protocols for the properties are different.

Any symptoms must be divulged to us immediately, and any test results must be shown to us. If for any reason any members of your party have to self-isolate here, then you will be have to pay for all bookings that have to be cancelled as a result.

You will also be asked to provide, names, addresses, telephone number and email address for all members in your party to assist with track and trace measures.

In accordance with Government guidelines, one household is permitted to stay in self-contained holiday accommodation from 12th April 2021.  From 17th May 2021, two households are permitted to mix indoors and therefore can share holiday accommodation.  We cannot police this and ask therefore that you assess your own party and decide for yourself if your group is appropriate and in accordance with the rules.

Our Covid-19 Risk Assessment can be found here